‘Success is where preparation and opportunity meet.’

The business may have its doors shut, or on a skeleton emergency service right now, but you don’t have to be seeing patients or clients to be ‘working’. We all know that a successful business has a lot of moving parts. You and your team can now finally do all the things that give your business that edge on efficiency and growth. This is all, of course, subject to a team member not being on furlough leave. You should not ask employees to do any work whilst laid off from work.

The time will come when we are past this pandemic and will be saying again: ‘I wish there were more hours in the day’. That time has come now, and we can all get together to devote some serious time, focus and energy into improving your business. We must all take advantage of this time to build the best versions of our enterprises that ever existed. Not just for the betterment of your company functions, but a better experience for your patients or clients.

Also, another great thing about this time is that those who previously critiqued inefficient parts of the business that need change, now have the opportunity to offer their insights and suggestions. How powerful is it that their voice can be heard, and they will be responsible for bringing about important change? That is certainly something to be proud of for any team member.

I have created the first part of a free COVID-19 business survival planning workbook. This is for ‘the consultation’ where you ask every team member their opinions on the business prior to the pandemic.

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