Written by Shaz Memon
The expectation upon dentists to educate their customers no longer begins in the chair. Shaz Memon suggests educational tools now come in many guises.
Once upon a time, patient instruction was limited to within the four walls of the surgery – or, perhaps, the boundaries extended a little further into the practice’s waiting room, with ageing oral health posters and dental care leaflets hidden among the pile of well-thumbed and dog-eared glossies.
